These Terms & Conditions govern your use of the ad99 platform, including all casino games, sports betting services, account management features, and payment processing. Please read this document carefully before registering or using any ad99 service. By accessing the platform, you agree to be bound by these terms in their entirety.
Important: ad99 services are available to individuals aged 18 years and above only. By using this platform, you confirm that you are at least 18 years of age. If you do not meet this requirement, you must not use or attempt to use ad99.
A summary of the most important points in these Terms & Conditions. These summaries do not replace the full clauses — please read each section below in full.
You must be at least 18 years old to register an account and use any ad99 service. Age verification may be requested at any time. Accounts found to belong to minors will be closed immediately and any balance returned subject to verification.
Each player is permitted to hold exactly one active ad99 account. Duplicate accounts — whether created under the same name, address, device, or payment method — are prohibited and will result in account closure and forfeiture of any associated balance.
All transactions on ad99 are processed in Bangladeshi Taka (BDT). Accepted methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. The minimum deposit is ৳200. ad99 does not charge fees on player transactions.
All bonuses and promotional credits are subject to wagering requirements specified at the time of the offer. Bonuses must be wagered the stated number of times before any associated winnings can be withdrawn. Attempting to abuse bonus terms will result in voiding of the bonus.
You are solely responsible for maintaining the confidentiality of your ad99 login credentials. ad99 staff will never ask for your password. Any activity carried out under your account is your responsibility. Enable two-factor authentication to add an additional layer of security.
Using ad99 for any fraudulent, unlawful, or abusive purpose is strictly prohibited. This includes but is not limited to: bonus abuse, collusion, use of automated betting software, money laundering, and providing false registration information. Violations result in immediate account closure.
By accessing, browsing, registering with, or otherwise using the ad99 platform at https://ad99.bio (the "Platform"), you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions (the "Terms"), together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated by reference into these Terms.
These Terms constitute the entire agreement between you and ad99 with respect to your use of the Platform. If you do not agree to any part of these Terms, you must immediately cease using the Platform and close any account you may have registered. Your continued use of the Platform following any update to these Terms constitutes your acceptance of the revised Terms.
ad99 reserves the right to update, modify, or replace any part of these Terms at its sole discretion. Where changes are material, we will take reasonable steps to notify registered players via the contact details held on their account. It is your responsibility to review these Terms periodically. The date of the most recent revision appears at the top of this page.
The ad99 Platform is intended solely for adults. You must be at least 18 years of age to create an account or use any service offered by ad99. By registering, you warrant that you are 18 years of age or older. ad99 employs age verification procedures and reserves the right to request documentary evidence of your age at any time. Any account found to have been opened by a person under 18 years of age will be closed immediately, and all funds deposited by the minor will be returned to the payment source used, after any costs incurred by ad99 have been deducted.
The Platform is designed for and directed at players located in Bangladesh. You are solely responsible for determining whether it is lawful for you to access and use the Platform in the jurisdiction in which you are located. ad99 makes no representation that the services offered on the Platform are appropriate or available for use in any particular jurisdiction outside Bangladesh. Accessing the Platform from a jurisdiction where online gambling is prohibited is done entirely at your own risk.
When registering an account, you must provide accurate, complete, and current information including your full legal name, date of birth, residential address, and valid contact details. Providing false, misleading, or incomplete information constitutes a breach of these Terms and may result in the immediate suspension or closure of your account, together with forfeiture of any balance held therein.
Each individual is permitted to register and maintain only one account on the Platform. Registering multiple accounts — whether under the same or different names, using different contact details, different devices, or different payment methods — is strictly prohibited. If ad99 identifies duplicate accounts linked to the same individual, all duplicate accounts will be closed and any balances or bonuses associated with those accounts may be forfeited.
You are entirely responsible for maintaining the security and confidentiality of your account credentials, including your username and password. You agree not to share your login details with any third party. Any action taken on the Platform using your credentials will be treated as having been taken by you, and you will be responsible for any resulting losses or obligations.
If you believe your account has been accessed without your authorisation, you must notify ad99 immediately by contacting our support team at [email protected]. ad99 will not be liable for any loss arising from unauthorised access to your account where you have failed to take reasonable precautions to protect your credentials or where you have shared them with a third party.
ad99 is committed to operating a safe and compliant platform. As part of our Know Your Customer (KYC) obligations, we may at any time request that you provide documentary evidence to verify your identity, age, residential address, and the source of funds used to make deposits. Acceptable documents may include a National Identity Card (NID), passport, utility bill, or bank statement. Failure to provide requested documentation within the timeframe specified may result in the suspension of your account and the withholding of withdrawals pending verification.
You may close your account at any time by contacting our support team. Any genuine funds balance remaining in your account at the time of closure will be returned to you via the payment method used for your most recent deposit, subject to verification requirements being met. Bonus balances that have not satisfied applicable wagering requirements will be forfeited upon account closure.
ad99 reserves the right to suspend or permanently close any account at its sole discretion, including where: a breach of these Terms is suspected; fraudulent activity is detected; KYC documentation is not provided; or the account is found to have been opened by a minor.
ad99 accepts deposits and processes withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. All transactions are conducted in Bangladeshi Taka (BDT). ad99 does not accept payments in foreign currencies and does not charge fees on player deposits or withdrawals. Any fees charged by your payment provider are outside ad99's control.
The minimum deposit amount on ad99 is ৳200 BDT per transaction. There is no maximum deposit limit specified at the platform level, although your payment provider may impose its own per-transaction limits. Deposits are credited to your ad99 balance promptly upon confirmation from the payment provider, which in the case of mobile financial services such as bKash and Nagad typically occurs within seconds.
Withdrawal requests are processed within one business day from the time the request is submitted, provided that all relevant KYC verification requirements have been satisfied. Withdrawals will be made to the same payment method used for the deposit unless otherwise agreed with our support team. ad99 reserves the right to carry out additional security checks before processing a withdrawal and may request supporting documentation where the withdrawal amount is unusually large or where suspicious activity is detected.
By depositing funds into your ad99 account, you warrant that the funds are lawfully yours and are not the proceeds of any criminal activity. ad99 takes money laundering seriously and co-operates with relevant authorities where required by law. Any deposit found to originate from unlawful activity will result in immediate account closure and reporting to the relevant authorities.
An account that has had no login activity for a continuous period of twelve (12) months will be classified as inactive. ad99 will attempt to contact you using the details held on your account prior to applying any inactivity measures. Balances remaining in inactive accounts are subject to an administrative fee of ৳100 per month after the initial twelve-month period. It is your responsibility to ensure your contact details are kept up to date on your account.
ad99 offers promotional bonuses and incentives from time to time. All bonuses are subject to specific terms and conditions communicated at the time the offer is presented. In the event of any conflict between the specific promotional terms and these general Terms & Conditions, the specific promotional terms shall prevail for that particular offer.
Unless otherwise stated, bonuses credited to your account are subject to a wagering requirement. This means that the bonus amount (and in some cases the deposit amount) must be wagered a specified number of times before any winnings derived from the bonus become eligible for withdrawal. The applicable wagering multiplier will be clearly stated in the promotional communication. Attempts to withdraw bonus funds before wagering requirements have been met will result in the forfeiture of the bonus and any associated winnings.
ad99 operates a zero-tolerance policy on bonus abuse. Bonus abuse includes but is not limited to: opening multiple accounts to claim the same bonus more than once; placing qualifying bets on both sides of an outcome to reduce the risk of wagering (known as "hedging"); using any strategy that ad99 reasonably determines was designed to exploit bonus terms rather than engage genuinely with the game. Where bonus abuse is detected, ad99 reserves the right to void the bonus, cancel all associated winnings, and close the account permanently.
Unless stated otherwise in the specific promotional terms, bonuses expire seven (7) days after being credited to your account. Any bonus balance that has not been wagered in accordance with the applicable requirements within this period will be removed from your account automatically. Cash balances are not affected by bonus expiry.
All casino games available on the ad99 Platform use certified Random Number Generator (RNG) technology, audited independently to ensure statistical fairness. The Return to Player (RTP) percentages for individual games are set by the respective game providers — Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others — and are not altered by ad99. RTP figures are available within the game information section of each title.
Sports betting markets are offered subject to availability and may be suspended or voided at ad99's discretion where: an event is cancelled, postponed, or abandoned; market integrity is compromised; or an error in odds publication is identified. In the event of a voided bet, the stake will be returned to your account. ad99 is not liable for losses arising from reliance on sports results data supplied by third-party data providers.
Bets are settled based on the official result published by the relevant governing body for the sport or event in question. For cricket markets, the official result as recognised by the ICC, BCB, or other relevant cricket authority will be used. In the event of a dispute regarding a settled bet, you must notify ad99 within 48 hours of settlement by contacting [email protected]. ad99's decision following review of any disputed bet shall be final.
In the event of a technical malfunction, system error, or any game software fault that results in an incorrect outcome or odds being displayed, ad99 reserves the right to void affected bets and refund stakes. ad99 is not liable for any losses claimed by a player as a result of a technical error, and winnings generated as a direct result of a malfunction are not payable.
The following conduct is strictly prohibited on the ad99 Platform. Engaging in any prohibited conduct will result in immediate account suspension, permanent closure, and may result in legal action:
ad99 is committed to promoting responsible gaming among all players. Gambling should be an enjoyable form of entertainment. We recognise, however, that for some individuals gambling can become problematic. ad99 provides the following tools to help players maintain control over their gambling activity:
If you are concerned about your gambling behaviour, we encourage you to visit our dedicated Responsible Gaming page. Gambling is for adults aged 18 and above only.
All content on the ad99 Platform, including but not limited to text, graphics, logos, icons, images, audio clips, and software, is the property of ad99 or its content suppliers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial purposes only.
You may not copy, reproduce, republish, upload, post, transmit, or distribute any content from the Platform without the prior written consent of ad99. Unauthorised use of any ad99 intellectual property may give rise to a claim for damages and may constitute a criminal offence.
To the fullest extent permitted by applicable law, ad99 shall not be liable to you for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or loss of opportunity, arising out of or in connection with your use of the Platform, whether based on warranty, contract, tort, or any other legal theory.
ad99 does not warrant that the Platform will be available at all times, free from error, or free from viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis. In no event shall ad99's total aggregate liability to you for all claims arising in connection with your use of the Platform exceed the total amount deposited by you in the twelve (12) months immediately preceding the event giving rise to the claim.
Nothing in these Terms shall limit or exclude ad99's liability for death or personal injury caused by its own negligence, or for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded by applicable law.
ad99 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of these Terms and is available at /privacy-policy. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
ad99 will not sell your personal data to third parties for marketing purposes. Data may be shared with third-party payment processors, game providers, and regulatory authorities where required for the operation of the Platform or as required by law. All data is stored securely using SSL encryption and industry-standard security protocols.
ad99 reserves the right to amend these Terms & Conditions at any time. Changes will be published on this page with an updated revision date. Where changes are material to your rights or obligations as a player, ad99 will make reasonable efforts to notify you via the email address or contact number registered to your account prior to the changes taking effect.
Your continued use of the Platform after changes have been published constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the Platform and contact our support team to arrange account closure and the return of any genuine funds balance held in your account.
These Terms & Conditions and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with applicable law. Any dispute arising between you and ad99 in connection with your use of the Platform shall in the first instance be referred to ad99's customer support team for resolution. ad99 is committed to resolving player disputes promptly and fairly.
If a dispute cannot be resolved through the customer support process, you and ad99 agree to attempt to resolve the matter through good-faith negotiation before pursuing any other formal legal process. Nothing in this clause prevents either party from seeking emergency injunctive or other equitable relief where necessary to protect its rights pending resolution of a dispute.
If you have any questions about these Terms & Conditions, or if you wish to exercise any rights you may have in connection with your ad99 account, please contact our support team using the details below. Our support team operates 24 hours a day, 7 days a week on Bangladesh Standard Time (BST, UTC+6).
Support Email: [email protected]
Please do not send sensitive account information such as passwords or full payment card details via email. Our support team will never ask for your password.
For issues related to responsible gaming, self-exclusion requests, or if you believe your gambling is becoming problematic, please visit our Responsible Gaming page or contact support directly. All responsible gaming requests are treated with strict confidentiality.
If you need help understanding any part of these Terms & Conditions, or you have questions about your ad99 account, our support team is available around the clock on Bangladesh Standard Time.
Now that you are familiar with how ad99 operates, discover the games and sports markets available on the platform.